In-Home Design Consultation
Design, Style, & Measurements
Service Description
Ready to embark on your bespoke lingerie journey but unsure of the style you’re looking for? Book a consultation with Greymade to discuss your lingerie preferences and receive personalized recommendations from our designer. Together, you’ll explore fabric types, colors, and trims, as well as review various styles to identify what best suits your taste and needs. Detailed measurements will be taken to ensure a perfect fit. If you have a gift card, choose pay in-person, and present the gift card during your consultation. Please note: The consultation fee will be deducted from the total cost of your garment once your order is placed. ***If you require an in-home visit due to mobility issues, the cost will be $25.
Cancellation Policy
1. Cancellation/Rescheduling Policy: • In-Studio Appointments: The first consultation is free. If you are unable to attend, we ask that you reschedule in advance. If you do not reschedule and do not show up, the appointment slot will be released. • In-Home Consultations: Appointments must be canceled or rescheduled at least 12 hours before the scheduled time. • Cancellations or rescheduling made within 12 hours of an in-home consultation will incur a 50% fee of the consultation cost. • No-shows or cancellations made within 12 hours of an in-home consultation will result in a 100% charge of the consultation fee. 2. Late Arrival Policy: • In-Studio Appointments: There is no fee for late arrivals, but we appreciate punctuality to maximize your consultation time. • In-Home Consultations: If you arrive more than 15 minutes late, we may need to shorten the consultation time to stay on schedule. • If you are more than 30 minutes late without prior notice, we may consider the appointment a no-show, and the time slot will be given away. 3. Courtesy Reminders: • We provide a reminder email or text 24-48 hours before your appointment. Please use this opportunity to confirm, reschedule, or cancel if necessary. 4. Exceptions: • We understand that life can be unpredictable. In cases of emergencies, please contact us as soon as possible, and we may make exceptions at our discretion.
Contact Details
hello@greymade.com
Weehawken, NJ, USA